Customer Service Representative

A logistics and freight-forwarding company in SeaTac, WA is seeking a detail-oriented Customer Service Representative to support cargo coordination, documentation accuracy, and customer communication. This role requires strong organizational skills, excellent communication, and the ability to manage time-sensitive tasks in a fast-paced environment.

• Pay: $21.30–$24/hr DOE
• Schedule: Sunday–Thursday, 7:00 AM–3:30 PM

Your Responsibilities

• Cargo coordination
• Customer & vendor communication
• Documentation accuracy
• Workflow monitoring
• Billing & claims processing.
• Customer-focused support

For the experience:

• 1 years of logistics experience is preferred but not required.
• 1 – 2 years of experience in a customer service setting, he believes in transferable skills and him and the team are okay teaching the new hire the industry.
• The candidate must know the type of customer service we mainly offer is not over the phone but rather more heavy with emails. So email literacy is a big plus as well. 

Customer Service Representative to support cargo coordination, documentation accuracy, and customer communication.