Seeking a friendly Customer Service Representative at a pet resort who can make pet parents feel like VIPs.
Responsibilities include welcoming clients, managing check-ins/outs, answering phones, guiding tours, ensuring safety protocols, handling payments, and maintaining a clean, inviting lobby.
Must be able to stand, walk, lift up to 40 lbs, and work evenings, weekends, and holidays. Exposure to pet hair, cleaning supplies, and occasional messes is expected.
Ideal candidates are people- and pet-loving with customer service experience, strong communication skills, and the ability to handle pressure professionally. High school diploma required; 1+ year experience preferred.
Join a diverse, inclusive team dedicated to caring for pets and their families with compassion and fun.