Customer Service Representative

Chubb Ltd

Smyrna, GA

JOB DETAILS
SKILLS
Business Processes, Claims Processing, Communication Skills, Customer Support/Service, Establish Priorities, High School Diploma, Insurance, Interpersonal Skills, Microsoft Excel, Microsoft Office, Microsoft Word, Multitasking, Organizational Skills, Presentation/Verbal Skills, Product Documentation, Purchasing/Procurement, Quality Metrics, Resolve Customer Issues, Team Player, Time Management, Underwriting, Writing Skills
LOCATION
Smyrna, GA
POSTED
30+ days ago

Counsel current and potential clients on water leak detection solutions and coordinate the installation of purchased equipment to predict and prevent losses. Navigate multiple systems / applications to research and resolve customer inquiries and help them get the most out of their products, documenting interactions and following up as needed.

Work effectively in a team environment using professional interpersonal and communication skills. Comply with corporate policies and internal business processes, procedures while meeting, exceeding service performance and quality standards.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

  • High school diploma or GED
  • 2-4 years of customer service experience
  • Proficiency with Microsoft Office, specifically Word and Excel
  • Strong oral and written communication skills
  • Proven organization skills and ability to multi-task
  • Ability to work independently, as well as in a team environment
  • Experience handling multiple priorities within established time constraints

About the Company

C

Chubb Ltd

Chubb is the world’s largest publicly traded property and casualty insurance company and the largest commercial insurer in the U.S.

With operations in 54 countries and territories, we are a major personal lines writer, as well as a leading middle market, small commercial and large industrial commercial insurer, providing a wide range of traditional and specialty coverages.

As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. And we combine the precision of craftsmanship with deep experience to conceive, craft and deliver the very best insurance coverage and service to individuals and families and to businesses of all sizes.

Our products and services are distributed through brokers, independent agents, exclusive agents and various forms of direct marketing.

What we deliver:

  • Extensive product and service offerings
  • Broad distribution capabilities
  • Service excellence
  • Risk expertise
  • Underwriting discipline
  • Exceptional financial strength
  • Local operations globally
COMPANY SIZE
500 to 999 employees
INDUSTRY
Insurance
FOUNDED
1792
WEBSITE
https://www.chubb.com/