Customer Service Representative

Customer Service Representative | $18-$18.50/hour 

Monday-Friday 8:00am-5:00pm

Do you embrace meaningful work and enjoy a fast-paced environment? A Sioux City area waste management company is seeking a Customer Service Representative who thrives on helping others. This is a pivotal role where you serve as the front line ambassador for their company, ensuring everyone receives the reliable service they count on every day.

Responsibilities:

• Works in conjunction with other departments to resolve customer disputes and demonstrates the ability to become proficient in the use of proprietary operational system.
• Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.  
• Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
• Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
• Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.

Requirements:

• 2 years of Phone Customer Service experience preferred.
• Ability to read, write, comprehend and communicate in English.
• Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.
• High School Diploma or GED required.
• Basic Math Skills required for position.

Compensation & Pay:

• $18-$18.50/hr
• Paid every Friday
• Direct Deposit and/or Paycards Available
• Paid Holidays & PTO (Based on accrued hour requirements)
• Medical Coverage-Access to affordable and comprehensive group medical coverage

For more information, call or stop by our office today.

Our job is to get YOU hired (and it's free!)

509 Douglas St, Sioux City, IA, 51101 | (712) 277-8103

Aventure Staffing is an Equal Opportunity Employer. A drug screen and background may be required.