Customer Service Representative - State Farm Agent Team Member

Kevin Lei - State Farm Agent

Mountain View - CA, CA

JOB DETAILS
SALARY
$30–$40 Per Hour
SKILLS
Chinese Language, Communication Skills, Customer Relations, Customer Support/Service, Financial Services, Health Insurance, Insurance, Insurance Sales, Needs Assessment, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Sales, Sales Management, Spanish Language, Team Player, Time Management, Writing Skills
LOCATION
Mountain View - CA, CA
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off

ABOUT OUR AGENCY:
We are seeking a full-time, on-site Insurance Account Representative to join our State Farm agency in Mountain View, CA. State Farm experience or prior insurance sales/service experience is strongly preferred. Our agency is growth-minded and family-oriented, and we truly view our team as an extension of family.


We focus on building long-term customer relationships through meaningful conversations, excellent service, and a proactive approach to meeting insurance and financial service needs. We offer our team a Simple IRA, health benefits, and a strong emphasis on work-life balance. We are looking for someone who is motivated, dependable, and excited to grow in a professional office that values accountability, teamwork, and customer care.


Qualifications & Responsibilities


  • Strong account management and customer service skills
  • Excellent verbal and written communication skills
  • Sales-minded with the ability to build relationships and identify customer needs
  • Quick learner with the ability to adapt in a fast-paced environment
  • Provide outstanding customer service with a positive, professional, and upbeat attitude
  • Strong organizational skills and the ability to manage time effectively
  • Ability to work independently while also contributing to a team environment
  • Proactive problem-solving skills with a strong sense of ownership
  • Prior insurance industry experience is a strong plus
  • Chinese or Spanish speaking is a plus
Benefits


  • Competitive hourly pay
  • Monthly commission and bonus opportunities
  • Paid time off and sick leave
  • Health benefits
  • Simple IRA with employer matching contributions
  • Flexible schedule
  • Opportunities for growth and advancement
Job Types: Full-time, Part-time


Pay:$30.00 - $40.00 per hour


Benefits:


  • Flexible schedule
  • Health insurance
  • Paid time off
  • Simple IRA with employer matching contributions
Language:


  • Spanish (Preferred)
  • Chinese (Preferred)
License/Certification:


  • Insurance Producer License (Preferred)
Work Location: In person

About the Company

K

Kevin Lei - State Farm Agent