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Customer Service Jobs in Cincinnati, OH

Customer Service Representative - State Farm Agent Team Member

Beth Wilker - State Farm Agent

Cincinnati, OH

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JOB DETAILS
SKILLS
Billing, Claims Processing, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Health Plan, Insurance, Interpersonal Skills, Licensing, Multitasking, Reimbursement, Resolve Customer Issues, Retirement Plan, Revenue Growth, Sales, Track Customer Issues, Training/Teaching
LOCATION
Cincinnati, OH
POSTED
30+ days ago
Benefits:
  • Retirement benefits after Licensed
  • Bonus for health benefits (once licensed)
  • Bonus for licensing (after licensed)
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Flexible schedule
  • Free uniforms

ROLE DESCRIPTION:
We are a State Farm Insurance office in the Finneytown, Cincinnati, Ohio area.  I am a second-generation agent with over 40 years of experience.  It is a small office atmosphere where everyone is like family.  I have 2 positions available with licensing reimbursement - One position is customer service - helping our clients with billing, changes, and any other needs.  The other is sales/service - helping our office to grow with services our customers need.   

As a State Farm team member, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred but not necessary.  

About the Company

B

Beth Wilker - State Farm Agent

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