Benefits:- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2016 and currently lead a team of 16. Before becoming a State Farm agent, I built my career in distribution, supply chain, and logistics. I’m a graduate of the University of Memphis, married, and a proud father of four. Family is a huge part of my life, and outside of work, I enjoy traveling and have always had a love for basketball.
Giving back is deeply important to me and our agency. I founded the Armelle Jones Memorial Scholarship Fund at the University of Memphis to help students pursue higher education and launched Operation Give Back in 2015, which has provided food and clothing to hundreds of people in our local homeless community. Our agency also hosts an annual “Lunch With Scholars” to recognize and celebrate graduating honor students from an inner-city Memphis high school.
Our agency offers health benefits, licensing reimbursement, professional coaching and development, and a strong commitment to work-life balance. Developing people is one of our biggest priorities, and we have a strong track record of helping team members sharpen their skills, grow professionally, and reach new levels in their careers.
Our culture is positive, competitive, accountable, and high-energy. We want good people who are coachable, motivated to succeed, and willing to hold themselves to a high standard. One of the principles we live by is, “Do unto others as you would your mother!” - a reminder to treat every customer and teammate with the same care, respect, and consideration you’d want for your own family.
If you’re competitive, growth-minded, and want to be part of a team that invests in its people and its community, we’d love to meet you.
ROLE DESCRIPTION:As a
Customer Service Representative with Elvin Taylor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.