Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Multitasking, Telephone Skills, Track Customer Issues, Training/Teaching
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Sig Holcomb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for.
RESPONSIBILITIES:
- Answer phones and route to the appropriate team member.
- Assist customers with basic questions and inquiries.
- Take payments and follow up on past-due balances.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
SCHEDULE:
- Part-time, 15-20 hours per week
- Very flexible with scheduling
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Sig Holcomb - State Farm Agent