Customer Service Representative - State Farm Agent Team Member

Benefits:

• Monthly insurance stipend
• Licensing assistance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Flexible schedule
• Free food & snacks

ROLE DESCRIPTION:
Are you looking for a career dedicated to helping others, while learning new things and working with an industry leader? As a Customer Service Representative with the O'Malley Agency, you would be responsible for the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people would make you a great fit! You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Assist customers with binding insurance coverage
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

If you enjoy working with people, taking ownership, and learning how insurance works, this could be the right fit for you.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.