Benefits:- Licensing paid by agency
- Bonus based on performance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Competitive salary
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a growing team of two. Before becoming an agent with State Farm, I worked as a team member and completed the Aspirant Program, which provided valuable experience and prepared me to build an agency focused on growth, development, and customer service.
I graduated from Susquehanna University with a degree in Economics. I’m married with one daughter, and outside of work my family enjoys spending weekends at the Jersey Shore, watching sports, and making memories together. I stay involved in the community as a member of the local Rotary Club and enjoy building relationships with the people and businesses around us.
Our agency offers health benefits, licensing costs paid up front, a strong focus on work-life balance, and significant investment in professional development. We regularly utilize outside sales training programs and vendors to help team members sharpen their skills and continue growing.
Our culture is collaborative, energetic, and growth-oriented. I’m looking for someone who is confident, coachable, competitive, and willing to learn. The ideal candidate is a team player who brings a strong work ethic and is eager to develop both personally and professionally. If you’re looking for an opportunity to grow with a new agency and build a successful long-term career, this could be a great fit for you.
ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Mark Armstrong - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.