Benefits:- Simple IRA
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ABOUT OUR AGENCY:
I opened my agency in 2020 and currently lead a team of three. Before becoming an agent, I worked within other agencies, which gave me valuable experience and helped shape the supportive, team-focused environment I wanted to create in my own office.
I’m a second-generation State Farm agent, married with a baby, and family is a huge part of my life. Outside of work, I enjoy spending time on the water and am a big car enthusiast. I stay involved in the community by participating in blood drives and supporting the Humane Society. Giving back and staying connected locally is important to me and our agency.
Our agency offers health, dental, and vision insurance, PTO, performance-based bonuses, a Simple IRA, professional development opportunities, advancement potential, and free snacks and coffee in the office. We’re committed to creating an environment where team members feel supported and have room to grow.
Our office culture is close-knit, family-oriented, and built around teamwork. I’m looking for someone who values collaboration, enjoys helping others, and wants to grow with the agency long term. If you’re looking for a supportive environment where you can build a career and be part of a team that genuinely cares about one another, this could be a great fit for you.
ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Mary Dixon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
This is a remote position.