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Customer Service Jobs in Gilbert, AZ

Customer Service Representative - State Farm Agent Team Member

Pam Johnson - State Farm Agent

Gilbert, AZ

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JOB DETAILS
SKILLS
Billing, Calendar Management, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Fast Food, Financial Services, Insurance, Lead Generation, Licensing, Needs Assessment, Organizational Skills, Presentation/Verbal Skills, President's Club, Problem Solving Skills, Record Keeping, Retirement Planning, Team Player, Training Program, Writing Skills
LOCATION
Gilbert, AZ
POSTED
30+ days ago

Please do not post for this position unless you have an active Arizona Property & Casualty or Life/Health Producers License.

Position Overview


Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm Insurance and financial service products.


Responsibilities


  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain accurate records of client interactions. 
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Office Hours are Monday - Friday 8:30am to 5pm with a one-hour lunch. On Saturdays, the agency is open from 9AM to
Noon and the team rotate who will be in office on those Saturday's. If a Saturday is worked, then three hours off is
allowed to be taken during the week.

As an Agent Team Member, you will receive...


  • 401K
  • Medical
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
  • Free food/snacks
  • Agency parties
  • Retirement Planning
  • Hiring Bonus
 
Requirements:


  • Active Arizona Property & Casualty or Life/Health Producers License Required
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

About Our Agency
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We help customers with their insurance and financial service's needs, including Auto Insurance, Home Insurance, Life
Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.

Our office is located in Gilbert at the NE Corner of Higley & Ray.
Our office is open M-F: 8:30am-5:00pm; Sat: 9:00am-noon.

I have been a State Farm agent since 2000.
I am a proud graduate of University of Texas at Austin. Hook 'em!.
We currently have 5 team members at our agency.
We have 75 years of combined insurance experience in our office.
Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor,
Million Dollar Round Table, Senior Vice President's Club, and Silver Scroll


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

About the Company

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Pam Johnson - State Farm Agent

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