Customer Service Representative - State Farm Agent Team Member

Benefits:

• Health insurance
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Signing bonus

Position Overview 
Do you enjoy working with people and making meaningful connections? If you have a heart to serve your community and enjoy connecting with people, then apply today!

About Us
Andrew Jantz State Farm is committed to providing exceptional insurance solutions tailored to meet the unique needs of our clients. Our team is dedicated to delivering outstanding customer service and expert guidance. We foster a supportive, yet competitive environment, and a team culture that believes in serving customers and each other. Our team connects frequently outside of the workplace to establish healthy culture and collaboration.
We are looking for an enthusiastic and outgoing individual to join our team. The right candidate must have a great attitude, be coachable, and give their best effort each day.   
 
Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Schedule appointments, identify customer needs, and recommend appropriate products and services

Qualifications

• Ability to resolve customer issues
• Excellent communication skills - written, verbal, and listening
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Valid insurance license (or willingness to obtain one). 

Schedule

• Monday to Friday

 
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.