Customer Service Representative - State Farm Agent Team Member

  • Full-time
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Skills

  • Claims Processingunmatched
  • Community Supportunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Multitaskingunmatched
  • Reimbursementunmatched
  • Resolve Customer Issuesunmatched
  • Revenue Growthunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

Description

Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Company parties

ABOUT OUR AGENCY:
Our agency has proudly served the community since September 2007 and is a close-knit team of four full-time members. We’ve built a strong foundation focused on consistency, service, and long-term growth.

Our office culture is positive, encouraging, and growth-focused. We’re looking for someone who is motivated, dependable, and eager to grow - someone who values being part of a supportive team while building a long-term career.


ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Kristin Sorensen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred but not required.
How to Apply: 
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! 
www.ksoinsurance.com


Kristin Sorensen - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds. 

Numbers & Facts

LocationHelotes, TX
Job TypeFull-time

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