Business Administration, Claims Processing, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Finance, Fire Prevention, Firefighting, Health Insurance, Insurance, Interpersonal Skills, Multitasking, Resolve Customer Issues, Revenue Growth, Team Lead/Manager, Team Player, Track Customer Issues, Training/Teaching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Company parties
ABOUT OUR AGENCY:
I’ve been in business for 11 years and currently lead a team of 12 dedicated professionals who bring positive energy and purpose into everything we do. I hold a bachelor’s degree in Finance along with an MBA, and that background helps guide the thoughtful, strategic approach we take when serving our customers and growing our team. Community involvement is a major priority for our agency — I serve as a Director for the Pasadena ISD Education Foundation and chair its Finance Committee, and I’m an active member of the South Belt–Ellington Chamber of Commerce. We also support our local fire department each year with fire prevention kits and participate in annual community events like National Night Out, Trunk or Treat, and Winter Wonderland.
Our team culture is built on teamwork, shared goals, and genuine positivity. We offer PTO, retirement benefits, bonuses, and travel awards as part of our commitment to recognizing effort and supporting long-term growth. This is an environment where people work with purpose, support one another, and take pride in making a meaningful impact both inside the office and throughout the community.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Steve Sipes - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you!
www.sipesinsures.com
Steve Sipes - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
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Steve Sipes - State Farm Agent