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Customer Service Representative - State Farm Agent Team Member

Larry Allen Sr - State Farm Agent

Mesquite, TX

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JOB DETAILS
SKILLS
Banking Services, Billing, Business Growth, Calendar Management, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, Insurance, Interpersonal Skills, Lead Generation, Licensing, Multilingual, Multitasking, Needs Assessment, Presentation/Verbal Skills, Problem Solving Skills, Spanish Language, Team Player, Training Program, Writing Skills
LOCATION
Mesquite, TX
POSTED
30+ days ago
Position Overview


Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.


Responsibilities


  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...


  • Simple IRA
  • Group Life Insurance Benefits
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement within my agency
Requirements


  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to multi-task
  • Banking experience preferred
  • Bilingual - Spanish preferred
  • Property and Casualty license (must have currently)
  • Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

About the Company

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Larry Allen Sr - State Farm Agent

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