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Skills
Cold Calling Skillsunmatched
Community Supportunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Multitaskingunmatched
Resolve Customer Issuesunmatched
Revenue Growthunmatched
Salesunmatched
Track Customer Issuesunmatched
Training/Teachingunmatched
Tuition Feesunmatched
Description
Benefits:
Branded Apparel
Paid time off
Training & development
Tuition assistance
Bonus based on performance
Company parties
Competitive salary
Free food & snacks
Opportunity for advancement
ROLE DESCRIPTION: As a Customer Service Representative with Earl Chamberlain State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
ABOUT THE AGENCY: This agency has been in business for 6 years. We have an exciting and fun staff. We work hard but have fun doing it. We are looking for the right person to complete our team. We would love to talk to you!
WHAT WE ARE LOOKING FOR: We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Maintain accurate records of customer interactions.
Quote and Sell customers. Cold calling required.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service and sales experience preferred.