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Customer Service Jobs in Portland, OR

Customer Service Representative - State Farm Agent Team Member

Kristopher Housh - State Farm Agent

Portland, OR

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JOB DETAILS
SKILLS
Claims Processing, Communication Skills, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Health Insurance, Insurance, Interpersonal Skills, Multilingual, Multitasking, Resolve Customer Issues, Revenue Growth, Safety/Work Safety, Spanish Language, Track Customer Issues, Training/Teaching
LOCATION
Portland, OR
POSTED
30+ days ago
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development

ROLE DESCRIPTION:
As a Customer Service Representative with Housh State Farm Agency, you will create exceptional customer experiences that contribute to the growth and success of our insurance agency. Your attention to detail, strong customer service skills, and genuine desire to help people make you a great fit for our team. You will advance your career by resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of the community members you support.


We offer a fun and safe working environment, competitive salary, commissions, bonuses, and benefits. My goal is to provide a clear career path for team members that supports professional development and helps you achieve your personal goals and dreams. All necessary tools and training will be provided to set you up for success.


We look forward to connecting with customer-focused, empathetic candidates who are eager to contribute. There are internal growth opportunities for driven and sales-minded individuals.


About Me:
I’m Kristopher Housh, proud owner and Agent of Housh State Farm in NE Portland’s Hollywood District. Since joining State Farm Insurance in 2013, I’ve been motivated by my passion for helping people. I’m fortunate to have my family close by here in Portland. I’m a proud husband, son, brother, and dog dad. Together, we enjoy exploring the outdoors and all that the Pacific Northwest has to offer.


Our office culture values family, integrity, and a strong connection to the Pacific Northwest lifestyle. We are committed to fostering a supportive environment where every team member can grow professionally while maintaining a healthy work-life balance. 


Mission Statement:
Our mission is to prepare people for their biggest triumphs and protect them during their most challenging moments so they can live life with confidence.


RESPONSIBILITIES:


  • Answer customer inquiries and provide clear policy information
  • Establish and maintain strong customer relationships
  • Assist customers with policy changes and updates
  • Process insurance claims and follow up with customers
  • Maintain accurate records of customer interactions
QUALIFICATIONS:


  • Strong communication and interpersonal skills
  • Detail-oriented with the ability to multitask
  • Previous customer service experience preferred
  • Bilingual Spanish Speaker Preferred 

About the Company

K

Kristopher Housh - State Farm Agent

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