Benefits:- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
Description:
Kristin Francy– State Farm Insurance Agency
Schedule
Compensation: $40,000–$60,000 per year (base + bonus/commission)
At Kristin Francy State Farm, we’re a close-knit, growth-minded team that genuinely supports one another. We work hard, move fast, and take pride in building long-term relationships within our community. Questions are welcomed, learning is encouraged, and no one is left to figure things out alone. If you’re looking for a workplace where people care about doing right by customers
and each other, you’ll feel at home here.
We’re seeking a Customer Service Representative who is service-oriented, detail-driven, and comfortable speaking up when a customer could benefit from better coverage or additional protection. This role is ideal for someone who enjoys multitasking, problem-solving, and building real relationships—not just processing transactions.
No prior insurance experience is required. We provide training and support throughout the licensing process. Interviewing with prior licensing Bonus.
What You’ll Do
- Serve as a primary point of contact for customers, answering questions and providing policy guidance
- Review customer profiles to understand needs and recommend appropriate coverage
- Assist with policy changes, updates, and service requests
- Maintain accurate records of customer interactions
- Work collaboratively with a supportive, team-first agency
What Helps You Succeed Here
- Strong communication skills and a genuine desire to help people
- Ability to multitask and stay organized in a fast-paced environment
- Service-minded with confidence in making coverage recommendations
- Detail-oriented, dependable, and coachable
- Willing to obtain Property & Casualty and Life & Health insurance licenses prior to start date (Agency will reimburse licensing costs after hire)
- Previous customer service experience is a plus, but not required
Training, Compensation & Benefits
- Base salary: $40,000–$50,000 (based on experience)
- Performance bonuses & commissions, with total earning potential of $50,000–$60,000
- Structured training during a 90-day probationary period
- Medical Insurance
- 401(k) with employer matching
- Paid Time Off & major holidays off
- Ongoing training and professional development
- Consistent Monday–Friday, 8:30am–5:00pm schedule
If you’re looking for a long-term role with room to grow—whether that’s deepening your service expertise or eventually moving into sales—we’d love to hear from you.