Customer Service Representative - State Farm Agent Team Member

Mariel Dominguez - State Farm Agent
  • Rego Park, NY
  • Full-time
30+ days ago

Job Description

Benefits:
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • 401(k)
  • 401(k) matching

Customer Service Representative
Mariel Dominguez State Farm Agency


Why Join Us?
At Mariel Dominguez State Farm Agency, we believe exceptional customer service drives our success. We’re looking for a motivated Customer Service Representative who is passionate about helping people and eager to grow within a supportive team environment.


What You’ll Do:


  • Build and nurture strong customer relationships with follow-ups to ensure satisfaction
  • Provide fast, accurate, and friendly support on insurance products, policy changes, claims, and billing questions
  • Educate customers using a needs-based approach to help them understand their insurance options
  • Communicate clearly to address customer needs and support agency growth
  • Offer additional products and services to exciting customer.
  • Work closely with team members for smooth service delivery
Requirements:


  • A strong commitment to customer service and empathy for clients
  • Self-motivated
  • Excellent communication skills and ability to relate to diverse customers
  • Ability to multitask and solve problems proactively
  • A positive, team-oriented attitude
  • Detail oriented
  • Ability to work in a team environment
  • Property & Casualty (must have or be able to obtain)
  • Life and Health license (must have or be able to obtain
  • Bilingual - Spanish preferred
  • In person- Office location: 9662 Queens Blvd, Rego Park NY 11374

What We Offer:


  • Hourly pay plus commission and bonuses
  • Opportunities for advancement within the agency
  • Paid time off (vacation, personal, and sick days)
  • 401K after one year
  • Training and development
  • Hands-on experience to grow your career in insurance
Ready to grow with us? Apply now and join the Mariel Dominguez State Farm Agency team!

Numbers & Facts

LocationRego Park, NY
Job TypeFull-time

Skills

  • Billingunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Customer Trainingunmatched
  • Detail Orientedunmatched
  • Insuranceunmatched
  • Multilingualunmatched
  • Multitaskingunmatched
  • Problem Solving Skillsunmatched
  • Product Supportunmatched
  • Resolve Customer Issuesunmatched
  • Service Deliveryunmatched
  • Spanish Languageunmatched
  • Team Playerunmatched
  • Training/Teachingunmatched

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