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Customer Service Jobs in Royal Oak, MI

Customer Service Representative - State Farm Agent Team Member

Michael Lantzy - State Farm Agent

Royal Oak, MI

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JOB DETAILS
SKILLS
Billing, Communication Skills, Customer Relations, Customer Support/Service, Customer Training, Dental Insurance, Detail Oriented, Develop and Maintain Customers, Financial Services, Health Insurance, Insurance, Interpersonal Skills, Life Insurance, Multitasking, Organizational Skills, Presentation/Verbal Skills, Risk Management, Sales Prospecting, Team Player, Training/Teaching, Vision Plan, Writing Skills
LOCATION
Royal Oak, MI
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
  • Vision insurance

Licensed Insurance Agent, Customer Service Representative – State Farm Team Member
Location: Royal Oak, MI
Compensation: $46,000–$50,000 base salary + bonus & commissions (Total annual compensation: $50,000–$60,000)


About Us:
At Michael Lantzy State Farm, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are a highly motivated, growth-oriented team that values a fun, energetic, and supportive work environment. Our office has been serving the community since 2011 and has earned numerous awards, including Chairman's Circle and Ambassador Travel.


Position Overview:
Are you outgoing, customer-focused, and motivated to succeed? We’re seeking a Licensed Insurance Agent to join our dynamic team. In this role, you’ll work with both existing and prospective customers, providing prompt, courteous service and helping families secure the right insurance coverage. Your dedication to exceptional service will generate referrals and help us continue to grow.


Key Responsibilities:


  • Provide excellent, prompt, and friendly service to existing and prospective customers
  • Build and maintain customer relationships; follow up as needed
  • Educate customers about insurance options through needs-based reviews
  • Respond to inquiries regarding coverage, policy changes, claims, billing, and more
  • Conduct insurance and financial service reviews to ensure proper coverage
What We Offer:


  • Competitive base salary with bonus and commission opportunities
  • Group Medical, Dental, and Vision insurance
  • Paid holidays and paid vacation
  • Fast-paced, fun, and supportive team environment
  • Opportunities for growth and advancement within the agency
What We’re Looking For:


  • State of Michigan Property & Casualty and Life & Health insurance licenses (required)
  • Excellent interpersonal, verbal, and written communication skills
  • Strong organizational skills and attention to detail
  • Proficiency with computers and Windows applications
  • Ability to multi-task and work effectively in a team environment
  • People-oriented, positive attitude, and self-motivated
Join Our Team!
If you’re looking for a career—not just a job—and want to work with a team that supports your personal and professional growth, we want to hear from you! Please complete our application and we’ll follow up with next steps.


Please Note:
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employment, licensing, and training requirements apply.


Apply today and discover what a rewarding career with Michael Lantzy State Farm can mean for you!


Company Website: www.lantzysf.com

About the Company

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Michael Lantzy - State Farm Agent

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