Benefits:- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION:Join a leading Rutland insurance agency serving the community since 1998. We're known for responsive service and strong customer relationships-check out our Google reviews to see what customers say.
WHAT YOU'LL DO:- Answer inbound calls/emails/texts and resolve policy questions with empathy and accuracy
- Process policy changes and respond to billing questions
- Support claims reporting and follow up to ensure timely communication
- Document every interaction in our agency management/CRM system
- Identify opportunities to improve coverage and connect customers with a licensed producer when appropriate
WHAT WE'RE LOOKING FOR:- 0-1 year customer service experience (insurance preferred, not required)
- Strong phone presence, clear writing skills, and high attention to detail
- Comfort juggling multiple tasks in a fast-paced, customer-facing environment
- Willingness to obtain/maintain required insurance license(s). (We'll support training)
WHY THIS ROLE:- Stable, reputable agency with long-term customers and a supportive team
- Clear growth path into licensed producer/sales for motivated candidates
- Competitive pay with higher starting rates for relevant insurance experience
Apply: Send in your resume and why you are interested. Selected candidates will complete a short phone screen.