Customer Service Representative - State Farm Agent Team Member

Benefits:

• Health Insurance Stipend
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• 401(k) matching

.ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Mike Doperalski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

Our mission is simple: provide exceptional service, personalized solutions, and peace of mind. We live that out through three core values: Give Grace, Serve Each Other, and be Unashamed to Ask. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

You must obtain the required insurance licenses (Property & Casualty, Life, Accident, & Health) prior to your start date. The agency will assist you with the licensing process and reimburse associated costs upon the start of employment.


Compensation shown includes average commissions; commission is uncapped with no earning limits.