Administrative Skills, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Multilingual, Multitasking, Organizational Skills, Resolve Customer Issues, Revenue Growth, Spanish Language, Telephone Skills, Track Customer Issues, Training/Teaching
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Training & development
*Bilingual Spanish Position*
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Kathy Davidoff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Answer phones and transfer to the applicable team member.
- Assist customers with general questions and inquiries.
- Perform administrative tasks for the agency.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented, organized and able to multitask.
- Must be good with technology.
- Licensing is not required.
- Bilingual Spanish (required).
K
Kathy Davidoff - State Farm Agent