Customer Service Representative - State Farm Agent Team Member

Cody Guyer - State Farm Agent
  • Sugar Land, TX
  • Full-time
30+ days ago

Job Description

Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2017 and currently lead a team of five. I began my State Farm career in 2011 as a team member before earning the opportunity to become an agent. I'm a graduate of the University of Houston–Downtown, married with three daughters, and enjoy golfing, fishing, hunting, spending time at the lake, and making memories with my family.


Our agency offers a Simple IRA, group life insurance, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team while creating opportunities for long-term success and career growth.


Our culture is friendly, laid-back, and team-oriented. We work hard, support one another, and enjoy having fun along the way. I'm looking for someone who is hardworking, driven, goal-oriented, and a strong communicator who enjoys helping others. If you're ready to build a rewarding career with a supportive team, we'd love to meet you.


ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Cody Guyer - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Numbers & Facts

LocationSugar Land, TX
Job TypeFull-time

Skills

  • Claims Processingunmatched
  • Communication Skillsunmatched
  • Community Supportunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Fishingunmatched
  • Huntingunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Licensingunmatched
  • Life Insuranceunmatched
  • Multitaskingunmatched
  • Reimbursementunmatched
  • Resolve Customer Issuesunmatched
  • Revenue Growthunmatched
  • Team Buildingunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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