Bilingual (Spanish/English) Customer Experience Representative Jobot
Houston, TX14 days ago
- $50,000 Per Year
Kari Romano - State Farm Agent
- The Woodlands, TX
- 17 days ago
- Full-time
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Skills
- Administrative Skillsunmatched
- Communication Skillsunmatched
- Computer Skillsunmatched
- Customer Relationship Management (CRM) Systemsunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Insuranceunmatched
- Interpersonal Skillsunmatched
- Microsoft Officeunmatched
- Multilingualunmatched
- Multitaskingunmatched
- Organizational Skillsunmatched
- Presentation/Verbal Skillsunmatched
- Salesunmatched
- Sales Prospectingunmatched
- Schedule Developmentunmatched
- Track Customer Issuesunmatched
- Training/Teachingunmatched
- Writing Skillsunmatched
Description
Benefits:
ROLE DESCRIPTION:
Kari Romano State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a customer service representative.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Responsibilities:
Qualifications:
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Company parties
- Competitive salary
- Free food & snacks
ROLE DESCRIPTION:
Kari Romano State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a customer service representative.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Responsibilities:
- Greet clients warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries, process payments and maintaining customer records.
- Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
- Provide excellent customer service and follow up on client needs.
- Support the team with various administrative tasks and projects.
- Bilingual encouraged to apply.
Qualifications:
- Previous experience in a customer service role.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- Must be able to pass insurance licenses
Numbers & Facts
| Location | The Woodlands, TX |
| Job Type | Full-time |
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