Customer Service Representative

Russell Tobin and Associates/Pride Global is currently seeking several Customer Service Representatives to work at our client's location in Tempe, AZ. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the HR/Tech industry. The position is a 4-month contract with the possibility of extension or conversion. Apply now, for immediate consideration!

Work Location: Tempe, AZ - fully onsite

Pay Rate: $18.00 to $18.30/hourly depending on experience

Duration: Position is a 4 month contract role with a possibility of extension or conversion

Schedule: 40 hours week / 4 x 10 shift 

Shift Days:  Sunday - Wednesday or Wednesday - Saturday

Shift Hours: Flexible to work between 6am-6pm AZ Time (will be assigned 4 days with a 10 hour shift)
Nov 2nd daylight savings all shifts shift back 1hr

TRAINING SCHEDULE: Monday through Friday from 9am to 5pm AZ Time - 100% attendance in training is mandatory

We are looking for friendly, motivated, and customer-focused individuals to join our team. This is a great opportunity for candidates with retail, customer service, or other people-facing experience who enjoy helping others and solving problems.

Ideal Candidate:

• Positive, enthusiastic, and approachable
• Strong communication and people skills
• Previous retail or customer service experience preferred
• Comfortable assisting customers with questions or concerns
• Professional and dependable
• Candidates with exclusively call-center experience may be less preferred

 

Work Environment: Casual and comfortable corporate environment with appropriate and safe attire.

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For workers in the United States, PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment
PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.