Customer Service Representative (Temporary) | CSR

MMC Group

Bolingbrook, IL

JOB DETAILS
SALARY
$17–$19 Per Hour
SKILLS
Administrative Skills, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Detail Oriented, Health Plan, Interpersonal Skills, Microsoft Management Console (MMC), Multitasking, Organizational Skills, Presentation/Verbal Skills, Resolve Customer Issues, Small Business, Team Player, Telephone Skills, Workforce Management, Writing Skills
LOCATION
Bolingbrook, IL
POSTED
1 day ago

Customer Service Representative (Temporary)
Pay: $17.00 to $19.00 per hour
Schedule: Onsite, Monday through Friday, 8:00 AM to 5:00 PM
Occasional Saturdays: 9:00 AM to 12:00 PM (May not be required)
 
We're looking for a friendly, professional, and customer-focused Customer Service Representative to join our team on a temporary basis. This role is ideal for someone who enjoys interacting with people, providing exceptional customer service, and supporting day-to-day front office operations.
 
If you have a welcoming personality, strong communication skills, and are comfortable working in a fast-paced office environment, we'd love to hear from you!
 
Responsibilities

  • Greet customers and visitors with a friendly, professional attitude.
  • Answer incoming phone calls and direct them to the appropriate team members.
  • Provide excellent customer service in person and over the phone.
  • Answer basic customer questions and provide general information.
  • Verify customer information and complete basic intake procedures.
  • Monitor schedules and assist with appointment related inquiries.
  • Communicate professionally through email.
  • Perform general administrative and clerical duties assigned.
  • Participate in training to learn office procedures and systems.
 
Qualifications
  • Previous customer service, receptionist, front desk, or administrative experience preferred.
  • Friendly, outgoing, and professional demeanor.
  • Excellent verbal and written communication skills.
  • Comfortable greeting and assisting customers throughout the day.
  • Strong computer skills, including email and basic office software.
  • Ability to read and follow schedules accurately.
  • Detail oriented with strong organizational skills.
  • Dependable, punctual, and eager to learn.
 
What We're Looking For
  • Positive attitude and excellent customer service skills.
  • Professional appearance and welcoming personality.
  • Ability to multitask in a busy office environment.
  • Strong interpersonal and communication skills.
  • Willingness to learn through on-the-job training.
  • Reliable attendance and a team first mindset.
 
Why Apply?
  • Competitive pay of $17.00 to $19.00 per hour
  • Monday through Friday daytime schedule
  • Limited weekend requirements
  • Training provided
  • Opportunity to gain valuable office and customer service experience
  • Supportive and collaborative work environment

 
If you enjoy helping people and want to make a positive first impression for customers, apply today!
 

Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job!

MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

About the Company

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MMC Group