Customer Service Representative

Two Men And A Truck

Toledo, OH

JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Customer Support/Service, Customer/Client Research, Data Entry, Driver's License, Follow Through, High School Diploma, Multilingual, Multitasking, Product Costing, Relocation Services, Sales, Sales Strategy, Team Player, Time Management
LOCATION
Toledo, OH
POSTED
1 day ago

Customer Service Representative

TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

  • • PTO Vacation and Holidays
  • • Career advancement opportunities.
  • • Shift Information: M thru S
What You'll Do
  • • Provide outstanding customer service on all calls and online inquiries.
  • • Recommend moving services and products based on cost, availability, and customer specifications.
  • • Input information into internal move software to provide accurate moving estimates and schedule moves.
  • • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
  • • Prepare move-related paperwork and documents.
  • • All other duties as assigned.
What We're Looking For
  • • High school diploma or GED; Associate degree in a related field preferred.
  • Clean driving record.
  • • At least 1 year of sales and/or customer service experience.
  • • Excellent customer service skills: effective listening and communication.
  • • Ability to multi-task and enter customer data into move software while on the phone.
  • • Confidence to initiate customer contact and comfortable asking for the sale.
  • • Willing to submit to pre-employment background check and drug screen.
  • • Creative problem-solving skills.
  • • Exceptional organization and time management skills.
  • • Strong team player who works productively with a wide range of people and personalities.
  • • Bilingual is a plus.

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Toledo/Perrysburg, OH.

About the Company

T

Two Men And A Truck

It all started as an after-school business for two high school boys. With a hand-drawn logo, advertisement in a local paper, and advertising fund stashed in a ceramic dish, the endeavor was never expected to be more than a local moving company.

Now, 30 years later, TWO MEN AND A TRUCK® has grown both domestically and internationally with more than 320 locations worldwide. In 2015, TWO MEN AND A TRUCK® will operate in 39 states with additional growth expected in the United States, Canada, Ireland, and the United Kingdom.

We´re proud of the more than 60 consecutive months of growth, the completion of five million moves and counting, and the annual donation of $2.5 million in moving services. TWO MEN AND A TRUCK® is poised for long-term record success!

TWO MEN AND A TRUCK® is the fastest-growing franchised moving company in the country and offers comprehensive home and business relocation and packing services. Our goal is to exceed customers´ expectations by customizing our moving services to specific needs. We move apartments, condominiums, homes, businesses, and everything in between – from very small to very large. Whether moving down the street, across the country, or to a new home or business building, we´re here to help with managing relocation stress.

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Transportation and Warehousing
FOUNDED
1985
WEBSITE
https://twomenandatruck.com/