Customer Service Representative

Entech Medical Staffing
  • Troy, MI
  • Remote
    2 days ago

    Job Description

    We are looking for a friendly, dependable, and motivated Customer Service Representative to join our team in a part-time, fully remote position. This is an excellent opportunity for individuals who are looking to start their career, gain valuable customer service experience, or develop their communication and professional skills. No previous customer service experience is required—comprehensive training and support will be provided. Requirements/Responsibilities Responsibilities Respond to customer questions and provide helpful, professional assistance Communicate with customers by phone, email, chat, or other approved channels Listen to customer needs and help resolve questions or concerns Provide accurate information about products, services, or company policies Document customer interactions and maintain accurate records Follow up on customer requests when necessary Escalate complex issues to the appropriate team member Maintain a positive and professional customer experience Work collaboratively with team members in a remote environment Qualifications Excellent communication and interpersonal skills Friendly, patient, and professional approach Strong listening and problem-solving abilities Reliable and able to manage time effectively Comfortable using a computer and basic online communication tools Ability to work independently while being part of a remote team Positive attitude and willingness to learn No prior customer service experience required What We Offer Part-time, fully remote position Flexible scheduling Paid training and onboarding Supportive and collaborative work environment Professional development opportunities Opportunities for growth and advancement Valuable customer service and communication experience Great employee benefits and company perks Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

    Numbers & Facts

    LocationTroy, MI (
    Remote
    )

    Skills

    • Communication Skillsunmatched
    • Corporate Policiesunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Employee Benefitsunmatched
    • Interpersonal Skillsunmatched
    • Onboardingunmatched
    • Online Communicationsunmatched
    • Problem Solving Skillsunmatched
    • Record Keepingunmatched
    • Resolve Customer Issuesunmatched
    • Team Playerunmatched
    • Time Managementunmatched

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