Full-time Customer Service Representative role focused on delivering exceptional, personalized service in a fast-paced environment.
Responsibilities include greeting customers, providing concierge services, handling invoicing, recording preferences, and preparing for incoming aircraft.
Must communicate effectively with customers, pilots, and team members, maintaining a neat work area and stocking amenities.
Ideal candidates are outgoing, customer-focused, proficient with computers, and bilingual.
Requires a high school diploma, prior customer service experience, a clean driving record, and ability to pass background and drug tests.
Shift work includes evenings, weekends, and holidays; no travel involved.
Physical demands include lifting up to 25 pounds and standing for periods.
Position reports to the Customer Service Manager and may adapt duties as needed.