Customer Service Representative

Planet Fitness

Urbandale, IA

JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Customer Experience, Customer Support/Service, Customer/Consumer Behavior, Lift/Move 50 Pounds, Physical Demands, Problem Solving Skills, Sales, Telephone Skills
LOCATION
Urbandale, IA
POSTED
1 day ago

This role is for a Customer Service Representative responsible for creating a positive member experience and driving new member sales.

They will greet potential members, handle front desk tasks such as answering calls, assisting with tours, check-ins, sign-ups, cancellations, and updating accounts.

Key behaviors include excellent customer service, active listening, problem-solving, diplomacy, and clear communication.

Minimum qualifications involve honesty, strong customer service skills, and basic computer proficiency.

Physical demands include standing and talking for most of the shift, with occasional lifting up to 50 lbs.

Benefits offered include free uniforms, health insurance, voluntary insurance options, employee appreciation programs, and opportunities for advancement.

Join a dynamic team dedicated to inspiring and motivating members in a welcoming, judgment-free environment.

About the Company

P

Planet Fitness

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