Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.
No prior experience is necessaryApply for the position today by completing the form and completing the assessment.
Salary Range: $20000.00 - $30000.00 per year
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Responsibilities
Support the sales team with daily operations and administrative tasks
Assist with lead follow-up, appointment coordination, and outbound confirmations
Help track prospects, opportunities, and next steps in agency systems
Prepare sales materials, applications, and documentation
Coordinate between sales, service, and agency leadership to ensure smooth handoffs
Maintain accurate records and follow-up timelines
Identify process improvements that help the agency operate more efficiently
Provide a professional, timely experience for prospective and existing clients
Strong organizational and follow-up skills
Comfortable communicating by phone, email, and text
Detail-oriented with the ability to manage multiple priorities
Interest in sales, operations, or business development
Coachable and open to learning new systems and processes
Reliable, professional, and self-motivated
Preferred (but not required):
Previous experience in sales support, operations, customer service, or admin roles
Experience working in a fast-paced, goal-oriented environment