Customer Support/Service, Medical Records, Patient Assessment, Record Keeping, Resolve Customer Issues, Telephone Skills, Urgent Care
Greet and assist patients and visitors in a courteous and professional manner. - Handle incoming calls and respond to inquiries regarding services, appointments, and general information. - Schedule and confirm patient appointments, ensuring optimal use of facility resources. - Maintain accurate patient records and update information as necessary. - Collaborate with medical staff to facilitate patient flow and address any immediate concerns. - Process patient check-ins and check-outs, including verifying insurance information and collecting payments. - Address and resolve patient complaints or escalate issues to the appropriate department....Customer Service Representative, Customer Service, Urgent Care, Representative, Retail, Healthcare, PatientP
Patient Plus Urgent Care