Looking for a rewarding role in a fun, fast-growing environment? Join a dynamic company in Springfield that produces unique party and novelty items as a Customer Service Representative, and help make every customer interaction a celebration.
As a Customer Service Representative, you'll be the friendly voice your customers rely on, assisting with their inquiries and ensuring they have a memorable experience. You'll work closely with the team to process orders, handle returns, and provide product recommendations that bring joy to customers parties.
What You'll Do
As a Customer Service Representative, you will be responsible for:
Greet customers warmly and identify their needs
Assist with order placements, modifications, refunds, and exchanges
Use phone communication to verify account details with customers
Gather and record payment information along with addresses and contact details
Recommend products and suggest upselling opportunities
Support other departmental tasks as needed to ensure smooth operations
What You'll Bring
The ideal candidate for this role will have:
Some prior customer service experience, preferably in a manufacturing environment
Knowledge of Microsoft Office Suite and accurate keyboarding skills
A genuine desire to learn, ask questions, and follow instructions
Excellent communication skills and a friendly demeanor
Why Join Us in Springfield?
Ask about our Referral Bonus Program to earn extra cash
Enjoy a steady schedule with consistent hours and pay
Work in a safety-focused, supportive team environment
Potential for Temp-Hire opportunity in a growing company
Benefit from company perks and health coverage after hire
Location & Schedule:
This position is on-site in Springfield, OR, with day shift hours Monday through Friday, 8:00AM - 5:00PM.
Ready to Take the Next Step?
If you're ready to start a rewarding career as a Customer Service Representative in Springfield, apply today or contact our recruiting team to learn more. Dont wait, were hiring now! #STEUG