Looking for a rewarding role in a fun, fast-growing environment? Join a dynamic company in Springfield that produces unique party and novelty items as a Customer Service Representative, and help make every customer interaction a celebration. As a Customer Service Representative, you'll be the friendly voice your customers rely on, assisting with their inquiries and ensuring they have a memorable experience. You'll work closely with the team to process orders, handle refunds, and provide product recommendations that bring joy to customers parties.
What You'll Do
As a Customer Service Representative, you will be responsible for:
Greet customers warmly and identify their needs
Assist with order placements, modifications, refunds, and exchanges
Use phone communication to verify account details with customers
Gather and record payment information along with addresses and contact details
Recommend products and suggest upselling opportunities
Support other departmental tasks as needed to ensure smooth operations
What You'll Bring
The ideal candidate for this role will have:
Some prior customer service experience, preferably in a manufacturing environment
Knowledge of Microsoft Office Suite and accurate keyboarding skills
A genuine desire to learn, ask questions, and follow instructions
Excellent communication skills and a friendly demeanor
Why Join Us in Springfield?
Ask about our Referral Bonus Program to earn extra cash
Enjoy a steady schedule with consistent hours and pay
Work in a safety-focused, supportive team environment
Potential for Temp-Hire opportunity in a growing company
Benefit from company perks and health coverage after hire
Location & Schedule
This position is on-site in Springfield, OR, with day shift hours Monday through Friday, 8:00AM - 5:00PM.
Ready to Take the Next Step?
If you're ready to start a rewarding career as a Customer Service Representative in Springfield, apply today or contact our recruiting team to learn more. Dont wait, were hiring now!
Numbers & Facts
Location
Spfld, OR
Skills
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Manufacturingunmatched
Microsoft Officeunmatched
Needs Assessmentunmatched
Order Processingunmatched
Safety/Work Safetyunmatched
Typingunmatched
Up-Sellingunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.