Customer Service Representative

Bel Fuse Inc.

Waseca, MN

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Aerospace and Defense, Communication Skills, Corrective Action, Customer Support/Service, Inside Sales, Manufacturing, Order Processing, Procurement Planning, Product Planning, Product Pricing, Product Shipments, Purchase Orders, Return Merchandise Authorization (RMA), Support Documentation

LOCATION

Waseca, MN

POSTED

30+ days ago

Start your journey as a Customer Service Representative at Cinch Connectivity Solutions. You’ll serve as primary inside sales contact to customers for information related to non-standard product requirements, order entry, status, expediting, delivery, product availability, pricing and quotations. Our customer team is proud of their contributions, supporting a broad range of internal customers and requests while ensuring the uninterrupted development and manufacturing of high-tech products for key industries like aerospace and defense. Are You Looking to Serve as primary customer contact to communicate order status to customers. Process quote requests, return authorizations, credit memos and Quality Corrective Actions. Act as customers’ ambassador in meeting order requirements. Bridge internal company structures in Credit, Product Planning, Purchasing, Shipping, Engineering and Production to coordinate product shipment. Are you Ready to Receive incoming orders, verify and effectively communicate issues related to product pricing, deliveries and special requirement. Maintain source documentation to support audit requirements, including customer purchase orders and contacts, evidence of shipments, approvals of deviations, tax exemption certificates and other documents.

About the Company

Bel Fuse Inc.

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