Customer Service Representative

Start your journey as a Customer Service Representative at Cinch Connectivity Solutions. You'll serve as primary inside sales contact to customers for information related to non-standard product requirements, order entry, status, expediting, delivery, product availability, pricing and quotations. Our customer team is proud of their contributions, supporting a broad range of internal customers and requests while ensuring the uninterrupted development and manufacturing of high-tech products for key industries like aerospace and defense.

Are You Looking to

• Serve as primary customer contact to communicate order status to customers.
• Process quote requests, return authorizations, credit memos and Quality Corrective Actions.
• Act as customers' ambassador in meeting order requirements. Bridge internal company structures in Credit, Product Planning, Purchasing, Shipping, Engineering and Production to coordinate product shipment.
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Are you Ready to

• Receive incoming orders, verify and effectively communicate issues related to product pricing, deliveries and special requirement.
• Maintain source documentation to support audit requirements, including customer purchase orders and contacts, evidence of shipments, approvals of deviations, tax exemption certificates and other documents.
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Job Requirements:

What You'll Need

• H.S. Diploma or equivalent required.
• Three-plus years' experience in Customer Service, Marketing or Inside Sales.
• Must be a US Citizen or Permanent Resident.
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What You'll Get:

Benefits:

401K and company match

Medical, Dental, Vision

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Company Life Insurance

Short & Long-term disability

Paid Time Off (e.g., Vacation Benefits, Company Holidays, Sick Leave Benefits, Personal Days)

Pet Insurance

Tuition Reimbursement

Compensation: $41,038.00 - $56,720.00 per year

To review a full listing of our benefits, please refer to the

Work Opportunity

Bel will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Bel is an Equal Opportunity Employer.