Customer Service Representative

Join our Customer Service Team and Help Nebraska Families!

• New competitive pay rates!
• Customer Service experience a plus, but not required. Extensive paid training is provided.
• Paid holidays and time off.
• Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees.
• Life Insurance and Long-Term Disability are paid by the company.
• Commitment to staff advancement.
• Customer Service team environment.

Some of your duties may include:

• Providing excellent customer service to internal and external customers by professionally answering all calls.
• Quickly navigating through multiple computer screens.
• Identifying barriers, evaluating how we can help the customer.
• Accurate and timely documentation of customer contact.
• Maintaining confidentiality and security of case information.
• Creative team projects.
• Regular and timely attendance.