Customer Service Representative

Job TitleJob Description Required Education: High School Diploma or EquivalentJob RequirementsPrevious customer service experience required.Experience handling inbound and outbound phone calls preferred.Strong verbal communication and active listening skills.Intermediate computer skills with the ability to navigate multiple applications simultaneously.Ability to accurately enter, update, and correct customer orders.Comfortable working in a fast-paced, high-volume environment.Positive, enthusiastic, and customer-focused attitude.Ability to multitask while maintaining accuracy and professionalism.Reliable internet connection and a dedicated, distraction-free remote workspace.Ability to work independently in a remote environment.Must be available to work weekends as scheduled.Strong attention to detail and problem-solving skills.Ability to support field sales representatives by resolving customer issues and providing timely order assistance.No sales or upselling required focus is on delivering exceptional customer support.Job SummaryProvide inbound and outbound phone support to field sales representatives.Assist with order entry, order corrections, and promotional product additions.Deliver exceptional customer service with every customer interaction.Support field representatives by resolving customer issues quickly and accurately.Work in a fast-paced remote call center environment.Maintain professionalism while handling multiple customer requests.No sales or upselling—100% customer and field support.**Only those lawfully authorized to work in the designated country associated with the position will be considered.**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.