Customer Service Representative

Customer Service Representative
Posted by Creative Financial Staffing

Our client, a well-established distribution company, has partnered with Creative Financial Staffing to identify an Customer Service Representative to join their team.

Why This Opportunity Stands Out

• 
  
• Comprehensive training and mentorship from a seasoned team
• 
  
• Direct executive visibility in a department focused on succession planning
• 
  
• High-impact role with significant room for growth and skill development
• 
  
• Opportunity to shape team culture and bring fresh perspective
• 
  
• Business-critical support to customer accounts and operational continuity
• 
  

Key Responsibilities of the Customer Service Representative

• 
  
• Own day-to-day communication with assigned customer accounts, proactively managing open orders, deliveries, and any changes
• 
  
• Ensure accurate and timely follow up on all customer requests via phone and email, maintaining positive relationship management
• 
  
• Act as liaison with internal departments to resolve service, shipping, and production issues to achieve delivery commitments
• 
  
• Maintain accurate records and manage document filing to support learning and customer familiarity
• 
  
• Contribute ideas and collaborative support for continuous process improvement and team effectiveness
• 
  

Background Expected:

• 
  
• Demonstrated comfort and professionalism in phone and written communication
• 
  
• Track record of reliability, stability, and willingness to learn in a business environment
•