Computer Skills, Contract Requirements, Customer Support/Service, Healthcare, Telephone Skills, Time Management
The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations. Responsible for answering Member's and Provider's questions with a quick and accurate response. They are also responsible for timely completion of all correspondence and reporting functions associated with the Customer Service Department. Applicants must: possess some knowledge of the health care system and have computer skills. Complete job description can be found on the company website.