Lingo Staffing is Hiring Customer Service Representative | Winter Garden, FL | Start ASAP!
Customer Service Representative - Responsible for delivering exceptional customer support across multiple communication channels while assisting with training coordination, marketing initiatives, online community management, and CRM administration. The ideal candidate is organized, tech-savvy, proactive, and committed to providing a best-in-class customer experience.
Pay & Schedule:
$17.00 - $18.00 per hour (Based on Experience)
1st Shift
Schedule and days may vary
Job Responsibilities & Requirements:
Respond to customer inquiries via email, text, chat, and social media platforms
24 years of experience in customer service, marketing support, operations, or a related field
Strong written communication skills with a professional and customer-friendly approach
Excellent organizational skills and attention to detail
Ability to manage multiple priorities and meet deadlines
Comfortable working with CRM systems, email marketing tools, and e-commerce platforms
Strong technical aptitude with the ability to troubleshoot basic system issues
Proactive, solution-oriented mindset
Exceptional customer service and problem-solving skills
Experience with Shopify, GoHighLevel, Kajabi, Skool, or similar platforms
Experience supporting online training programs, memberships, or communities
Troubleshoot customer issues and provide timely, professional resolutions
Manage product restock notifications and customer follow-up communications
Support training communications, reminders, scheduling, and logistics
Manage and moderate online communities and member platforms
Approve new members, answer questions, and maintain community engagement
Update announcements, shared resources, and training materials
Assist with email and SMS marketing campaigns, promotions, and events
Maintain contact lists, automation workflows, and scheduling systems
Support landing page updates, blog content, and basic SEO initiatives
Assist with online review monitoring and inventory updates
Maintain CRM systems and troubleshooting issues such as duplicates and lead routing
Help create FAQs, internal documentation, and customer resources