Customer Service Representative with Construction Office Experience

Ace Handyman Services Lancaster & York Counties

Lancaster, PA

JOB DETAILS
SALARY
$37,400–$45,760 Per Year
SKILLS
Accounting, Administrative Skills, Communication Skills, Construction, Customer Relations, Customer Support/Service, Establish Priorities, Franchise Management, General Handyperson, High School Diploma, Intuit Quickbooks, Logistics, Marketing, Multitasking, Office Management, Sales, Schedule Development, Team Player, Telephone Skills, Typing
LOCATION
Lancaster, PA
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Flexible schedule

Are you Enthusiastic, Confident, a Team Player and exceedingly Polite and Cordial? Do you have a passion for Customer Service?


Then we are looking for you!!!


Ace Handyman Service of South Central PA is looking for a team member in Harrisburg and Lancaster.


Here is just some of what we have to offer:


  • Competitive pay ranging from $37,400 to $45,760
  • Vacation
  • Performance bonuses
  • Flexible scheduling
  • Advancement and growth opportunities
  • Regular pay reviews
  • Plus more!
Job Responsibilities


  • Answering phones and providing excellent customer service with some outbound calling
  • Coordinating the schedule and material ordering for multiple craftsmen and projects
  • Utilizing our dispatching & schedule management software
  • Returning customers calls as needed and following up with past customers
  • Performing paperwork and filing duties
  • Assist in solving operational logistics to ensure a smooth customer journey
Job Requirements


  • High school diploma or GED
  • 3-5 years of administrative assistant/scheduling experience
  • Strong customer service skills
  • Comfortable with sales
  • Adaptive to technology
  • Excellent office management skills
  • Solid typing skills
  • Great multitasking and prioritization skills
  • Exceptional communication skills
  • Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two
  • QuickBooks Online or other accounting knowledge, a plus
  • Customer-facing experience, a plus
Build a fun and rewarding career with an industry leader!


Bring your questions. Meet with us. We look forward to meeting you.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

About the Company

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Ace Handyman Services Lancaster & York Counties