Customer Service Representative

Champion Home Builders

Woodland, CA

JOB DETAILS
SKILLS
Communication Skills, Computer Services, Customer Support/Service, Customer/Client Research, Detail Oriented, Microsoft Office, Order Processing, Residential Construction
LOCATION
Woodland, CA
POSTED
Today
FLSA Status: Non-ExemptSummary Interviews customers, gather information, and records interview information into computer for customer service by performing the following duties:Essential Duties and Responsibilities include the following. Other duties may be assigned.* Talks with customers by phone to go over the customer list.* Review retailer checkout sheets for items wrong with home when it arrives at the lot.* Guide contractors working for their plant.* Enter service orders into the service system.* Assign correct parts to each item on service order.* File completed work orders.Competencies* Must have strong attention to detail* Must provide a high level of customer service* Must have strong communication skills both internal (Champion) and external (Customers)* Must have a great work ethic* Must live the Champion Operating PrinciplesQualifications* Must have working knowledge of Microsoft Office* Previous experience in manufactured/modular housing desiredEEO StatementChampion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.

About the Company

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Champion Home Builders

Champion provides a wide variety of factory-built solutions, from single-family and multi-family homes, to commercial and government buildings. Our products are distributed through a large and ever growing network of retailers, builders and developers. As a result, you’ll find Champion-built structures in every neighborhood - from rural to urban and everything in between.

Why Champion?

Exciting Career Opportunities with an Industry Leader - For over 60 years we have established a history of success and strong client relationships that provide a level of stability few companies can match.

Total Rewards Benefits - We offer an excellent benefit package including: health, dental, vision and paid time off.

Tools for Success - We provide world-class training, which allows for career development opportunities.

Innovative Leadership - Our Management Team ensures you have the tools needed for continued success and to stay competitive.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Construction
FOUNDED
1953
WEBSITE
http://www.championhomes.com/