Customer Service Representative

Intersources

Yaphank, NY

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Cloud Applications, Cloud Computing, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Data Analysis, ERP (Enterprise Resource Planning), High School Diploma, ISO (International Organization for Standardization), Information Technology Consulting, International Electro-Technical Commission (IEC), Internet Security, Online Marketing, Oracle, Problem Solving Skills, Quality Assurance, Resolve Customer Issues, Software Development, System Integration (SI), Track Customer Issues, User Experience Design (UXD), User Interface Design, Web Programming
LOCATION
Yaphank, NY
POSTED
2 days ago

Customer Service Representative

Location: Yaphank, NY 11980 Duration: 12 12-month contract Position Responsibilities:

  • Respond to customer inquiries (phone, email, chat, etc.).
  • Resolve complaints and issues efficiently.
  • Provide product/service information and support.
  • Process requests and maintain customer records.
  • Escalate complex issues as needed.
  • Follow company policies and procedures.

Qualifications:

  • High school diploma/equivalent
  • Strong communication and problem-solving skills.
  • Computer proficiency.
  • Customer-focused attitude.

About Us: InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.

About the Company

I

Intersources

It’s all about harnessing the real power of data. InterSources Inc was founded in 2007 providing intelligent data solutions to clients across industries and geographies.

Over the years, we have built products on Business Intelligence & Big Data platform simplifying and transforming the way business intelligence and real-time data analytics empower Corporations and end-users using Softwares like Tableau, Business Objects, MicroStrategy, etc.

In the process, we have enabled companies to use data analytics to help better understand, predict and influence consumer behavior, identify new market opportunities as they emerge, provide to users the data they need, alert the user when and why key business metrics have changed and enable them to make smart decisions.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2007
WEBSITE
https://www.intersourcesinc.com/