Beverages, Communication Skills, Continuous Improvement, Credit Processing, Customer Support/Service, Detail Oriented, Fast Food, Food Services, Leadership, Lift/Move 50 Pounds, Mathematics, Multitasking, Order Processing, Point of Sale (POS) Systems, Restaurant, Retail, Staff Training, Team Player
Dairy Queen® : Immediate Opening for a CUSTOMER SERVICE ROCKSTAR
Are you searching for a fun, enthusiastic workplace where your positive attitude and hard work are truly valued? Do you want to be part of a loving team that delivers delicious treats and memorable guest experiences every day? If so, this exciting opportunity at Dairy Queen® is perfect for you!
Join Dairy Queen®, a beloved quick-service brand with over 75 years of history, as a talented Cashier / Customer Service Team Member. You’ll enjoy a supportive environment with flexible scheduling, paid training, employee discounts, and 401k benefits. Develop your customer service and leadership skills while working alongside a motivated team committed to excellence and continuous improvement.
Key Responsibilities
- Welcome every guest with a friendly, enthusiastic attitude and genuine conversation
- Accurately take customer orders and enter them into the POS system
- Process cash, credit, and electronic payments with precise cash handling
- Answer questions about menu items, promotions, and recommend additional products
- Prepare, package, and present guest orders efficiently and accurately
- Maintain a clean, safe, and welcoming restaurant environment
- Restock condiments, beverages, paper products, and supplies as needed
Required Qualifications
- At least 15 years old (or meet local employment age requirements)
- Available to work a minimum of 9 hours per week
- Excellent customer service and communication skills
- Positive attitude and genuine desire to help customers
- Strong work ethic with dependable attendance
- Coachable mindset with willingness to learn and accept feedback
- Ability to work effectively in a fast-paced, team-oriented environment
- Basic math skills and attention to detail for accurate order entry and cash handling
- Physical ability to stand, walk, lift up to 50 pounds, and perform repetitive movements
Preferred Qualifications & Benefits
- Previous experience in customer service, retail, hospitality, or food service
- Experience operating POS systems or cash registers
- Ability to multitask while maintaining accuracy and a positive guest experience
- Flexible scheduling availability
- Passion for delivering exceptional customer experiences and contributing to team culture
- Enjoy flexible schedules, paid training, employee discounts, and 401k benefits
Location: DQ Grill & Chill #16174
Apply today to join Dairy Queen® and start creating delicious memories with a fun, motivated team!
Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant
Salary
$8.00 - $12.00 per hourJob Type
Full time, Part time