Customer Service & Sales Manager Fashion Industry

Benefits:

• Employee discounts
• Paid time off
• Company car
• Company parties
• Competitive salary

Company: BE WICKED INC.
Position: Customer Service & Sales Manager
Location: Commerce, CA
Job Type: Full-Time
Schedule: Monday – Friday, 8:30 AM – 5:00 PM
Pay: $21.00–$25.00 per hour (based on experience)


About Us


BE WICKED INC. is a growing fashion company specializing in lingerie, sleepwear, shapewear, swimwear, and fashion accessories. We are looking for an energetic, organized, and motivated Customer Service & Sales Manager to join our team. This position is ideal for someone who enjoys working with customers, building relationships, and helping grow sales.


Job Responsibilities

• Prepare and organize product line sheets.
• Email line sheets to existing customers and follow up regularly.
• Contact both existing and new customers to generate sales opportunities.
• Book pre-orders and work to close sales.
• Build and maintain strong relationships with buyers.
• Provide outstanding customer service through email and phone.
• Coordinate samples and assist customers with product information.
• Travel 2–3 times per year to trade shows.
• Work closely with the sales and product teams to help achieve company sales goals.
• Keep customer information organized using Excel and other computer programs.
• Follow up consistently to ensure excellent customer satisfaction.

Qualifications

• Minimum 2 years of experience in the fashion or clothing industry (required).
• Previous experience in customer service and sales.
• Strong communication and relationship-building skills.
• Excellent follow-up and organizational skills.
• Proficient in Microsoft Excel and comfortable using computers and business software.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude, self-motivated, and goal-oriented.
• Professional email and phone communication skills.

What We Offer

• Full-time, stable employment.
• Pay of $21.00–$25.00 per hour, depending on experience.
• Opportunity for growth within a rapidly expanding fashion company.
• Friendly and supportive team environment.
• Opportunity to attend industry trade shows and work with major retail buyers.

If you have a passion for fashion, enjoy working with customers, and love helping grow a business, we'd love to hear from you!