Customer Service Sales Rep (must have sales exp)

Parker & Sons

Phoenix, Arizona

JOB DETAILS
SALARY
$50,000–$70,000 Per Hour
JOB TYPE
Full-time
SKILLS
Background Investigation, Calendar Management, Call Centers, Career Counseling, Customer Relations, Customer Support/Service, Data Entry, Data Quality, Dental Insurance, Develop and Maintain Customers, Electricity, English Language, Environmental Protection Agency (EPA), Flexible Spending Accounts, HVAC, High School Diploma, Legal, Metrics, Multitasking, On Site Support, Plumbing, Sales, Service Delivery, Team Player, Time Management, Up-Selling, Vision Plan
LOCATION
Phoenix, Arizona
POSTED
6 days ago
Overview:

Join the Winning Team at Parker and Sons – Where Success and Opportunity Meet!

 

Are you a dynamic, sales driven professional looking to take your career to the next level? At Parker and Sons, we’re not just offering a job—we’re offering a game-changing opportunity for top performers who are ready to thrive in a fast-paced, rewarding environment!

 

As a Customer Care Sales Representative, you’ll be at the forefront of delivering exceptional service. Our team is all about building lasting relationships with customers and providing them with the best possible service and solutions. You’ll be engaging with customers on calls, handling data entry, scheduling appointments, and offering tailored service recommendations.

 

What sets us apart? Uncapped earning potential! You’ll have the chance to earn spiffs and bonuses—the more you contribute, the more you take home! Your success is directly tied to your hard work, and we make sure to recognize and reward that success.

 

 

This role requires 1 year sales experience!! 

Must be able to type 35 WPM. 

 

PLEASE READ THE REQUIREMENTS IN DETAIL. 

 

 

What's in it For Me?

  • Compensation:
    • Paid Training $21.50 per hour - 1st 90 days
    • After 90 days: $17/hr plus commission and bonuses - Earn an average of 50-70k your first year!
    • Unlimited earning potential! 
  • Fun Competitions to earn even more prizes and gifts
  • PTO Plan
  • Health, Vision and Dental plans for you and your family to choose from
  • 401K Retirement Plan with company match
  • Life Insurance, Short-Term and Long-Term Disability
  • Special Program Options: FSA, EPA, Legal Services, and Identity Theft
  • Continuous Training for your Professional Development
  • Working in a dynamic, collaborative, and fun environment
  • Coached and supported career growth

Join a team of passionate, caring, and highly motivated individuals who thrive in a challenging and fun environment. Plus, enjoy full benefits including health coverage and opportunities for career growth.

If you’re looking for more than just a typical customer service position, this is your chance to join a team that’s redefining customer care and sales success.

Responsibilities:

What Will I Do?

  • Successfully handle high volume inbound and outbound customer service calls
  • Meet sales and upselling metrics monthly 
  • Set appointments with customers in regards to HVAC, Plumbing, Insulation, Water, Electrical and more 
  • Multi task between different departments and stakeholders
  • Work in multiple applications and duel screens - fast paced environment  
  • Respond to e-mail inquiries in a timely manner 
  • Receive and record completed work orders from field technicians
  • Expedite unresolved customer grievances to designated departments for further investigation
  • Maintain accurate customer information and scheduled appointment details
  • Actively promote and sell new or additional services or products when applicable
  • Handle some payments,refunds, and related customer inquiries 

 

Qualifications:

Do I have What it Takes?

  • High School Diploma or GED preferred
  • 2-years call center experience required 
  • 1 year of sales experience required 
  • Computer proficiency, particularly with Microsoft applications
  • Experience with Service Titan is a plus.
  • Must be fluent in reading, writing and speaking English and must be able to sit for long periods of time.
  • Must be able to work evenings and weekends when needed.
  • Must be able to work on site, Remote only positions are not available at this time. 
  • Must be able to type 35 WPM. 
  • Ability to pass a background check and drug screen

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

 

#LI-KW1

#PASLI

About the Company

P

Parker & Sons

Parker & Sons designs, installs and services heating, cooling, plumbing, air quality and electrical products to provide a healthy, comfortable and convenient life for our customers.

Our associates are proud to work for a locally owned and operated company with a history of reliability and performance.

To maintain our high standards, we require an exceptional group of people who have the desire to contribute their talents and abilities and seek out opportunities to advance their expertise to forward the company’s innovation. As an employer, Parker & Sons supports goals, embraces new ideas, rewards success, and opens up career paths as far-reaching as your talent and motivation will take you.

Our mission is to provide a work environment where the long-term career growth and success of our team members are fostered.

Flexibility to work in a network of companies throughout the Parker & Sons community provides team members with the ability to advance and grow. We use FIRST:

Information and training are provided to all team members, enabling them to perform their jobs, and challenging them to achieve the highest standards.

Responsibility is placed upon team members to make Parker & Sons’ service experience superior to the industry benchmark.

Success of our team members is recognized and fostered in the corporate culture maintained at Parker & Sons.

Talent and diversification are cultivated throughout the organization, allowing the Parker & Sons philosophy to take on a special meaning.

As an employer, Parker & Sons supports goals, embraces ideas, rewards success and opens up career paths as far-reaching as your talent and motivation will take you.

Do you have the drive and dedication to help carry out the Parker & Sons mission to “Build long-lasting relationships with our customers and team members”?

If so, we’re waiting to hear from you!

COMPANY SIZE
100 to 499 employees
INDUSTRY
Personal and Household Services
FOUNDED
1974
WEBSITE
https://www.parkerandsons.com/employment-opportunities/