Customer Service & Sales Representative

Now hiring in our brand new location in Andover!

Join the Farmers Insurance of Minnesota, Twin Cities Office! As a community-driven company, we pride ourselves on providing personalized service and building strong relationships with our clients. We are currently seeking a Customer Service & Sales Representative to join our dedicated team. If you are passionate about helping others and enjoy working in a collaborative environment, this is the perfect opportunity for you.

Industry experience is not required but if you are licensed and/or have experience working in Home, Auto, or Life insurance please let us know as it may expedite your hiring process! You can apply to this position now or simply email your resume to hayley.karmstrong1@farmersageny.com.

Salary Range: $25.00 per hour

Hourly Base Salary + Bonus Opportunities

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Tuition Reimbursement

Career Growth Opportunities

Responsibilities

• Client Interaction: Engage with customers to understand their insurance coverage needs and provide suitable recommendations.
• Sales Support: Assist in selling insurance policies, processing paperwork, and following up with clients. Schedule new appointments for the lead agent.
• Customer Assistance: Address inquiries, resolve concerns, and provide exceptional service to maintain client satisfaction.
• Policy Consultation: Analyze client requirements and explain insurance options in a clear and concise manner.
• Administrative Tasks: Maintain accurate records, update customer information, and ensure efficient office operations.
• Marketing: Community outreach, events, and local marketing to consumers and businesses.

• Licensing: WE COVER THE COST. Must obtain or possess valid Property & Casualty insurance license in Minnesota.
• Experience: Previous experience in customer service, sales, or insurance industry is a plus.
• Communication Skills: Excellent verbal and written communication abilities with a customer-centric approach.
• Detail-Oriented: Strong attention to detail, accuracy, and organizational skills.
• Proactive Attitude: Self-motivated, goal-oriented, and eager to learn and grow within the insurance industry.
• Availability: Able to work Monday to Friday during regular business hours in our Mankato, Minnesota office.